What is the best internet provider in Alexandria?

CNET recommends Verizon Fios as the best internet service provider in Alexandria. It offers fast fiber coverage, blistering-fast speeds and reasonable prices. You get unlimited data, free equipment rental and lengthy price guarantees. Verizon Fios is one of CNET’s top-rated internet service providers countrywide, so it makes sense it would be good in Alexandria, too.

Ting Fiber’s flat rate and fast speeds make it a solid fiber internet alternative to Verizon, though it’s got less availability and fewer plans. If you’re looking for a variety of plans, Xfinity offers the best selection, including the cheapest internet and fastest speed in Alexandria. Xfinity’s Connect More plan starts at $40 a month for speeds up to 400 megabits per second, while the Gigabit x2 plan offers speeds up to 2,100Mbps (2 gigabits per second) at $70 a month.

For more broadband options in Alexandria, look to fixed wireless internet from Verizon 5G Home Internet or T-Mobile Home Internet. Each provider is unique regarding speeds and pricing, but all offer unlimited data, free equipment and no contract requirements.

Best internet in Alexandria, Virginia

Source: CNET analysis of provider data.

Source: CNET analysis of provider data.

How to find internet deals and promotions in Alexandria

The best internet deals and the top promotions in Alexandria depend on what discounts are available during that time. Most deals are short-lived, but we look frequently for the latest offers. 

Alexandria internet providers, such as T-Mobile and Xfinity, may offer lower introductory pricing or other promotions for a limited time. However many, including Verizon Fios, run the same standard pricing year-round. 

For a more extensive list of promos, check out our guide on the best internet deals.

Source: CNET analysis of provider data.

What’s a good internet speed?

Most internet connection plans can now handle basic productivity and communication tasks. If you’re looking for an internet plan that can accommodate videoconferencing, streaming video or gaming, you’ll have a better experience with a more robust connection. Here’s an overview of the recommended minimum download speeds for various applications, according to the Federal Communications Commission. Note that these are only guidelines — and that internet speed, service and performance vary by connection type, provider and address.

For more information, refer to our guide on how much internet speed you really need.

• 0 to 5Mbps allows you to tackle the basics — browsing the internet, sending and receiving email, streaming low-quality video.
• 5 to 40Mbps gives you higher-quality video streaming and videoconferencing.
• 40 to 100Mbps should give one user sufficient bandwidth to satisfy the demands of modern telecommuting, video streaming and online gaming. 
• 100 to 500Mbps allows one to two users to simultaneously engage in high-bandwidth activities like videoconferencing, streaming and gaming. 
• 500 to 1,000Mbps allows three or more users to engage in high-bandwidth activities at the same time.

How CNET chose the best internet providers in Alexandria

Internet service providers are numerous and regional. Unlike the latest smartphone, laptop, router or kitchen tool, it’s impractical to personally test every ISP in a given city. So what’s our approach? We start by researching the pricing, availability and speed information, drawing on our own historical ISP data, the provider sites and mapping information from FCC.gov.

But it doesn’t end there. We go to the FCC’s website to check our data and ensure we consider every ISP that provides service in an area. We also input local addresses on provider websites to find specific options for residents. We look at sources, including the American Customer Satisfaction Index and J.D. Power, to evaluate how happy customers are with an ISP’s service. ISP plans and prices are subject to frequent changes; all information provided is accurate as of the time of publication.

Once we have this localized information, we ask three main questions:

1. Does the provider offer access to reasonably fast internet speeds?
2. Do customers get decent value for what they’re paying?
3. Are customers happy with their service?

While the answers to those questions are often layered and complex, the providers that come closest to “yes” on all three are the ones we recommend. When it comes to selecting the cheapest internet service, we look for the plans with the lowest monthly fee, though we also factor in things like price increases, equipment fees and contracts. Choosing the fastest internet service is relatively straightforward. We look at advertised upload and download speeds and also take into account real-world speed data from sources like Ookla and FCC reports. (Ookla is owned by the same parent company as CNET, Ziff Davis.)

To explore our process in more depth, visit our how we test ISPs page.

Internet providers in Alexandria, Virginia, FAQs