LG will let TV owners remove Microsoft’s Copilot app after backlash
Image: Microsoft
Summary created by Smart Answers AI
In summary:
- LG Smart TV owners discovered an unremovable Microsoft Copilot shortcut appearing on their home screens after a webOS update, sparking widespread user frustration.
- PCWorld reports that LG partnered with Microsoft for ‘AI TV’ integration, but the forced browser shortcut caused significant backlash from customers.
- Following complaints, LG announced users will now be able to delete the Copilot shortcut, addressing concerns about unwanted pre-installed features.
Earlier this week, several LG owners drew attention to the fact that Microsoft Copilot had suddenly appeared pinned to their smart TV’s home screen, with no option to uninstall it.
The Copilot icon was supposedly added during a recent webOS update. Although the shortcut could be hidden, there was no way to remove it completely. Something many felt was forced and unacceptable.
LG previously announced that it has partnered with Microsoft as part of its “AI TV” initiative. According to the company, Copilot will be used to provide AI-based search and recommendation assistance directly in the TV interface.
After the backlash, LG has announced that the company will “take steps to allow users to delete the shortcut icon if they so desire,” Engadget reports.
LG also clarified that the Copilot icon is not an installed app, as many believed, but a shortcut that opens the AI chatbot in the TV’s browser.
This article originally appeared on our sister publication M3 and was translated and localized from Swedish.
Author: Viktor Eriksson, Contributor, PCWorld
Viktor writes news and reports for our sister sites, M3 and PC för Alla. He is passionate about technology and is on the ball with the latest product releases and the hottest talking points in the consumer tech industry.
