Buyers looking to assemble a gaming PC are contending with record-high memory costs. Some gamers are finding that even after saving enough money, their orders are at risk. A Redditor detailed how, following the purchase of DDR5 RAM from PC-Canada, the store demanded additional funds.

Retail chaos caused by the memory shortage

As reported by VideoCardz, Super-Youth bought 32GB of Kingston Fury DDR5-6400 memory on December 31st. The website showed the item as available, and there were no signs of trouble until PC-Canada contacted the poster. However, at this point, the retailer only asked about adding a power supply before shipping.  

The more surprising request came shortly after, when the shop gave Super-Youth an ultimatum. Since the purchase, DDR5 RAM prices rose further at the store, including on the Kingston Fury modules. The email requested a higher total, with the alternative of voiding the order.

Unlike other competitors, PC-Canada provided a straightforward explanation. It referenced the “volatility in the market and shortages on components affected by AI.” As a result, manufacturers are changing costs or shipping dates. This instability leaves sellers unable to guarantee memory prices or stock. In this case, Super-Youth had to pay $507.99, rather than the previous amount of $446.99.

Is PC-Canada in legal hot water?

The buyer and the subreddit discussing the matter are predictably outraged. Typically, orders are binding contracts, giving consumers confidence. Yet, some stores believe the agreement isn’t made until payment is final and items are ready for dispatch.

The PC-Canada website also warns customers that it reserves the right to modify pricing before shipping. Regardless, Redditors have advised Super-Youth to contact a consumer protection bureau in Canada. Currently, there is confusion about whether laws are more lax in the gamer’s Ontario province.

This particular retailer has a less-than-stellar reputation, including allegations of bait-and-switch behavior. Yet, even major companies like Corsair have faced condemnation during the memory shortage. Recently, it nullified memory orders, blaming the action on a pricing mistake. It offered patrons a discount code, but not before hiking DDR5 RAM prices, erasing most of the savings.

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Adam Corsetti – Tech Writer – 920 articles published on Notebookcheck since 2025

I became interested in technology at a young age and enjoyed discovering the latest innovations. While earning college degrees in publishing, I created several PC hardware and gaming websites. My passion has always been to guide readers on what products can truly improve their lives. After many years as a Tech Writer for Game Rant, I’m anxious to share my knowledge with a new audience at Notebookcheck.